rr55 Responsible Gaming — Play Safe and Stay Well
Gaming should be fun, not stressful. rr55 has deposit limits, self-exclusion, and 24/7 support in place with every player's wellbeing in mind.
Our Commitment to You
rr55 believes that online gaming is a form of entertainment — much like watching a film or playing cricket with friends. But like any entertainment, it needs to stay within limits. Our goal is for every player to enjoy gaming without it ever becoming harmful to their daily life or family relationships.
Online gaming is growing fast in Bangladesh. At rr55, we always want those who use our platform to game with awareness and a balanced mindset. On this page you will find all information related to responsible gaming and learn about the protective tools we provide.
Important: Gaming is for those aged 21 and above only. Opening an account or playing games by anyone under age is strictly prohibited.
Problem gambling often develops gradually — people do not always notice when entertainment has turned into a habit. That is why rr55 provides preventive tools so you can manage your own gaming.
Protective Tools and Features
rr55 gives you the ability to manage your own gaming. The tools below are available for you to use at any time.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit on your account. This helps you stay within your budget and avoid overspending. Reducing a limit takes effect immediately; increasing a limit requires a waiting period.
Time-Out Feature
If you feel you need a break, you can temporarily close your account for a set period using the time-out feature. Breaks ranging from 24 hours to several weeks are possible. During this time you will not be able to log in or play any games.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can close your account for the long term through self-exclusion. Once you take this step, our support team will not send you any promotional communications.
Gaming History Review
From your account dashboard you can view your gaming history, deposit, and withdrawal records at any time. Reviewing this information regularly helps you stay aware of your own habits.
Minor Protection
rr55 operates strictly for those aged 21 and above. Age is verified at registration. If there are children or teenagers in your home, use parental control software on your devices to restrict their access.
24/7 Support
If you have any concerns about gaming, our support team is always there for you. Assistance is available in both Bengali and English via live chat or email. Asking for help is never a sign of weakness — it is the right decision.
21+ Age Restriction and Our Policy
Gaming at rr55 is strictly for those aged 21 and above. This is not a formality — protecting minors is our highest priority.
Accurate age information must be provided when opening an account. We may verify identity documents if required. If an account is found to belong to a minor, it will be closed immediately and all balances will be forfeited.
If you suspect that a minor you know is using this platform, please contact our support immediately.
Build Healthy Gaming Habits
Responsible gaming is not just about setting limits — it means keeping gaming as a small part of your life. Following a few simple habits will keep gaming fun and safe at all times:
- Set a budget and time limit before you start gaming and stick to them.
- Never game with borrowed money or savings.
- Do not play more to chase losses — this is a dangerous cycle.
- Avoid gaming when drinking alcohol or in any other impaired state.
- Spending time with family and friends matters more than gaming.
- Take regular breaks — do not game for long stretches without stopping.
- Never think of gaming as a way to earn income; it is entertainment.
Are You Struggling?
Ask yourself the questions below. If your answer is "yes" to more than one, it is time to seek help.
Do you end up spending more than your set budget and feel regret afterwards?
Do you have to hide your gaming habits from family or friends?
After a loss, do you try to recover it by playing even more?
Do you feel restless, irritable, or anxious when you cannot game?
Do you feel like you cannot stop gaming even though you want to?
Is gaming affecting your work, studies, or family responsibilities?
Have you ever borrowed money or dipped into savings because of gaming?
If your answer to two or more of these questions is "yes", please contact the rr55 support team. We can help you with self-exclusion or a time-out.
How to Use the Tools
Setting a Deposit Limit
Log in to your rr55 account, go to the Account Settings section, and select the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. To increase a limit, you will need to wait a set period — this delay is intentional, so that a quick decision does not lead to overspending.
Activating a Time-Out
From the same settings page, choose the duration of your time-out. While a time-out is active, you will not be able to log in to your account or make any deposits. A time-out cannot be cancelled before the period ends. If you have an urgent need during this time, contact the support team.
Self-Exclusion Request
To activate self-exclusion, contact us directly via live chat or email at [email protected]. Our team will guide you through the entire process. While self-exclusion is active, your account will be completely inactive and we will not send any promotional emails or messages.
Remember: Self-exclusion is a significant step. Once taken, it is not possible to reactivate your account before the specified period ends. Keeping yourself protected is the purpose of this measure.
rr55 believes that using these tools takes courage. Knowing your own limits and acting accordingly is the mark of a mature player. We are always here for you.
Contact Us for Help
There is no shame in talking about a gaming problem. Our team is always ready to help without judgment.
Live Chat
Reach us via 24/7 live chat from any page on rr55. You can speak in Bengali — our team responds right away.
Email Support
To share more details, email us at [email protected]. Write in Bengali or English — either language is fine.
Dedicated Assistance
Any responsible gaming request — deposit limit, time-out, or self-exclusion — is handled on a priority basis.
Play Safe and Have Fun
Enjoy gaming at rr55 — cricket betting, slots, or live casino, all in a safe environment. If you have any questions, check the FAQ or speak to support.